To provide good quality with innovative packaging at lesser price is the main mantra of Radico Khaitan Ltd. for positioning the company amongst the top liquor ies in India
Having a turnover of Rs. 1600 crore in the year 2007-08, Radico Khaitan Ltd. is one of the largest and most profitable liquor companies in the country. It is best known for its brands 8 PM whisky, Contessa Rum and Old Admiral Brandy. 8 PM whisky has the unique distinction of having touched sales of one million cases in the first year of its launch. Contessa Rum is the largest selling Rum brand among Defence forces. Old Admiral Brandy another winner from the portfolio of Radico is also a part of the millionaire club.
In spite of global slowdown of economy, Radico Khaitan is totally unaffected. “The reasons behind are that the company deals into liquor FMCG goods and it’s festive time also — Diwali celebration has just ended and New Year is fast approaching. So, liquor sales have just gone up. So, no worries in the industry right now!” says COO of Radico Khaitan Ltd. and the CEO of Diageo Radico Distilleries Pvt. Ltd, a 50:50 joint venture between Diageo and Radico Khaitan, Raju Vaziraney.
Radico Khaitan, formerly known as Rampur Distilleries, was established in 1943. It was initially engaged in the manufacturing of ENA (Extra Neutralised Alcohol) and other spirits for leading liquor companies. After mastering the art of blending and production of spirits Radico Khaitan decided to launch and market its own brands. Today, with a production capacity of 60 million litres p. a. and with the recent addition of the grain distillery which has taken the capacity upto 90 million litres per annum it is one of the largest distilleries in the country.
Having a turnover of Rs. 1600 crore in the year 2007-08, Radico Khaitan Ltd. is one of the largest and most profitable liquor companies in the country. It is best known for its brands 8 PM whisky, Contessa Rum and Old Admiral Brandy. 8 PM whisky has the unique distinction of having touched sales of one million cases in the first year of its launch. Contessa Rum is the largest selling Rum brand among Defence forces. Old Admiral Brandy another winner from the portfolio of Radico is also a part of the millionaire club.
In spite of global slowdown of economy, Radico Khaitan is totally unaffected. “The reasons behind are that the company deals into liquor FMCG goods and it’s festive time also — Diwali celebration has just ended and New Year is fast approaching. So, liquor sales have just gone up. So, no worries in the industry right now!” says COO of Radico Khaitan Ltd. and the CEO of Diageo Radico Distilleries Pvt. Ltd, a 50:50 joint venture between Diageo and Radico Khaitan, Raju Vaziraney.
Radico Khaitan, formerly known as Rampur Distilleries, was established in 1943. It was initially engaged in the manufacturing of ENA (Extra Neutralised Alcohol) and other spirits for leading liquor companies. After mastering the art of blending and production of spirits Radico Khaitan decided to launch and market its own brands. Today, with a production capacity of 60 million litres p. a. and with the recent addition of the grain distillery which has taken the capacity upto 90 million litres per annum it is one of the largest distilleries in the country.
Innovation – an USP
The company’s strategy depends on innovations – packaging, blending and positioning. These innovations are interconnected. According to Vaziraney one can spot the difference from packaging as it’s world-class. The company does lots of research to understand the need of consumers that is known as consumer insight. Based on that, the company plans its future course of action. Raju Vaziraney divulges, “We have researched the market in last three to four years. What we have come to know is that consumer always wants to upgrade; and technically it is called trade up, for e.g., a Maruti owner always wants to have a Zen car and then from Zen to esteem and so on. The insight of a consumer is resulted only after we dive deeply into their mind.”
But packaging alone can’t promote a product; it has to be other things too. So, the company does lots of innovation in other fields too. It takes care of quality of its products. The blending of the product is high class. Vaziraney tells, “We have the biggest grain plants in the country and it’s not just biggest but also state-of-the-art. Our best engineers control the plant and it’s all done mechanically that means it is computer controlled. Therefore, we can say that we make the best spirit that human being can make and that goes in to our brand.”
Positioning of the Brand
For positioning its products the company works hard. It’s very critical in liquor industry to position the product. The company positions its products at a premium level and offers semi-premium price. “As one of our product Magic Moment Vodka — here a consumer is ready to pay Rs. 500 to 600 (this we got to know in one of our survey), but we position it at Rs. 350, it is called value for money.” Thus, the think-tank in the company positions the products intelligently in mid-price segment. Suppose, there is Royal Challenge and Royal Stag whisky, the company will position the brand between the two with Royal Challenge features.
According to Vaziraney by this way Royal Stag consumer will trade up and Royal Challenge consumer doesn’t feel bad in drinking this brand, because consumer doesn’t drink the pack but he drinks the blend, so blend is good, packaging is good and positioning is good of Radico’s brand.
Radico Khaitan’s brand portfolio comprises of the finest products and brands that cater to every taste preference and offer superior value in every segment and price category the company competes in. The group is represented in almost every liquor and price category, starting from the popular segment and going up to premium offerings.
According to Vaziraney it’s hard to place the brand in the market. He believes in publicity of the brand. People in the liquor industry are making all out effort to make their brands popular. Vaziraney is of opinion that there are three things, which are salable in the country that are cricket, Bollywood and Black Label. He asks, “Name a party Johnnie Walker Black Label and It rocks. But as it’s not our segment, it’s out of question. Cricket has been taken by other competitors, so we are working on the third that is Bollywood. We have tied up with Hrithik Roshan who is our Brand Ambassador for Magic Moment Vodka and Mallika Sherawat for 8 PM whisky.”
Radico Khaitan’s brand portfolio comprises of the finest products and brands that cater to every taste preference and offer superior value in every segment and price category the company competes in. The group is represented in almost every liquor and price category, starting from the popular segment and going up to premium offerings.
According to Vaziraney it’s hard to place the brand in the market. He believes in publicity of the brand. People in the liquor industry are making all out effort to make their brands popular. Vaziraney is of opinion that there are three things, which are salable in the country that are cricket, Bollywood and Black Label. He asks, “Name a party Johnnie Walker Black Label and It rocks. But as it’s not our segment, it’s out of question. Cricket has been taken by other competitors, so we are working on the third that is Bollywood. We have tied up with Hrithik Roshan who is our Brand Ambassador for Magic Moment Vodka and Mallika Sherawat for 8 PM whisky.”
Plan to Launch New Products
Vaziraney doesn’t believe in launching new products in a hurry. He feels if somebody launches a product in the market, he should position it as a brand and make it popular and consolidate it, and then it is viable to launch another product. Keeping this thing in mind Vaziraney wants to consolidate company’s young brand’s positioning – Masterstroke deluxe whisky. He says it’s premature to say of any other new launch in near future. This is a product of the Diageo-Radico joint venture.
The company has a joint venture with Diageo and enjoying it very much. It doesn’t want to form any other joint venture as Vaziraney says that he wants Radico Khaitan to be strong first of all. He further states, “If some opportunity comes in our way then we will have a look. We want to give best to the consumer and trade. As we are a public limited company, we want to assure that our shareholder gets best returns. Right now we want to make our presence felt in already operating segments.” The company is doing well at foreign level too. “The export of Radico is very huge since last three years. We are likely to cross 50 crores this year. Our branded business is doing very well and we also export bulk of alcohol abroad in Middle East and African countries,” informs Vaziraney.
Challenge to Grow
Wearing two hats at the same time as COO of Radico Khaitan and CEO of Diageo Radico Distilleries Private Ltd., Raju Vaziraney has almost 25 years of experience in liquor industry. He has a Masters degree in Commerce and Economics and a postgraduate Diploma in Sales and Marketing, Corporate Law, and Business Management. He is a liquor professional. Before joining Radico Khaitan, he was working with Shaw Wallace. Started as a general manager with Radico Khaitan in April 2000 he later rose to the level of COO.
One thing about Radico Khaitan which Vaziraney likes is that it has a good blend of owners monitoring and professional driving. He says, “Our owners know the business but they don’t take day-to-day decision, so decisions are quick and action is swift.” As Radico has its own brands, Diageo has its own and joint venture has its own brands, so the Vaziraney as a leader has a great responsibility to shoulder. “Radico is my parent company, here I am directly involved in all day to day functions, whereas in joint venture company I am link between Abhishek Khaitan, MD of Radico Khaitan and Asif Adil, MD of Diageo and look business on day to day basis.”
Leisure Pursuit
Even if he is busy, Vaziraney takes out time for reading. Books on management skills fascinate him. Right now he is reading a leadership fable ‘The Five Temptation of a CEO’ by Patrick Lencioni. His other all time favourites are ‘One Minute Manager’ and ‘Seven Habits of Highly Effective People’.
He has three interests Beti, Peti and Roti. He is a big foodie, but don’t drink as he is an occasional drinker. He shares, “I am not a person who likes to go out very often other than official commitments. I like to sit and talk with my family who is very dear to me. Contentment is very important thing in life, but it doesn’t come with luxury, it comes from within.” “I drink when I have to taste my brand but whenever I taste, I taste Magic Moment Vodka. My favorite flavours are orange and lemon grass with ginger. It’s brilliant with sprite,” he adds further.
Demand for Model Excise Policy
The future of liquor industry is very bright as it is evergreen industry. It is also the biggest revenue earner for the government. The government has deregulated the excise policies, for e.g., in UP few contractors and retailers or excise contractors used to have monopoly that is no more now. Now anyone can take licence and open the shop. This policy has gone to Punjab, Haryana and many other states, so State Excise department is opening more retail shops and there is growth of more opportunities.
To have uniformity in the nomenclature of taxes, the government has to have a model excise policy, says Vaziraney. He further adds, “One suggestion to the state government would be to work towards modern excise policy. There are two ways to do this, one is there should be uniformity of nomenclature of taxes to be taxed on consumers and manufacturers. At the moment there are bottling fees, franchisee fees, VAT, etc. There may be 30 to 35 of them which are levied from state to state.” The company is working with government to work on the model excise policies. “There are two separate things one is government levy and another is government taxes. Suppose in Goa where excise duty is less as compared to Delhi; it is difficult to have government tax to be the same. So, what we can achieve is uniformity of government levies which will be very big plus for the industry and consumers,” elucidates Vaziraney.
All of us know that drinking is not a bad habit but overdrinking certainly is; that’s what the message the company has spread. Radico Khaitan knows well its responsibilities towards the society. Through their (Diageo-Radico joint venture) ad campaign figuring Shahrukh Khan, the Bollywood heart- throb, they want to tell the consumers to drink responsibly. With this campaign already on, now you can enjoy your drink with a pinch of responsibility. What an idea!


